Customer Service Professional – Italian Speaker

 

Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.

 

We are looking for candidates for the position:

 

Customer Service Professional – Italian Speaker
Location: Warszawa

 

On this position you will be responsible for telephone and e-mail, administrative support to users of Equinix - global brand IT services (support customer requests such as modifying, cancelling or updating existing orders).


It is worth joining us
  • Internal promotion opportunity
  • Friendly, multicultural work environment
  • Stable employment
  • Shift work: Monday-Friday: 6:30-22:30
We expect
  • Native/fluent Italian
  • Good/very good English
  • Interest in technical area is an asset
  • IT literacy (Windows, MS suite)
  • Excellent interpersonal skills, team work oriented
  • Basic customer experience
You get
  • Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
  • Rest: we subsidize the holiday
  • Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Childrens Day
  • Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
  • Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
  • CSR - we care not only about ourselves. We are happy to help those in need.
  • Language Course - you dont speak Polish? Join us and sign up for the lessons we organize.
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Sitel Polska Sp. z o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Sitel Global Corporations privacy policy (available at www.sitel.com).

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