Customer Service Specialist with German

Customer Service Specialist with German

Function: Operations


With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands—and we have fun doing it. Now, were calling all you rule- breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Come, transform with us.

Inviting applications for the role of a Customer Service with German

  • Answering clients’ requests
  • Back office support for the customer
  • Contact with the customer via emails/phone
  • Analyzing the scope of data daily
  • Solving customers’ problems
  • Taking care of the correctness of the documentation
  • Understand and remain up-to-date with policies and guidelines
  • Looking after the correctness of the documentation
  • Maintaining high level of service quality delivered to the customer

Minimum qualifications
  • Very good knowledge of German, willingness to use it both on email and on call
  • Communicative level of English
  • MS Office knowledge
  • Previous experience in Customer service would be an asset
  • Personal culture and ability to deal with the client properly
  • High motivation and willingness to learn
We offer
  • Attractive salary
  • Stable job offer – employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy, Lunchpass card)
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