Partner Relationship Manager

The fastest-growing provider of card payment acceptance and electronic transaction processing services, part of EVO Payments International, is looking for candidate’s to its Warsaw office for a new challenging position:

We are looking for:

Partner Relationship Manager
Miejsce pracy: Warszawa
You will be responsible for:
  • Identifying & Acquisitioning & Boarding of new Partners for non-cash payments or/and e-commerce business
  • Achieving assigned targets for profitable sales volume and strategic objectives of partner accounts
  • Development and delivery of the Partner Management Framework, plus the Enablement, Quality Assurance, and Coaching of partners
  • Evaluating how specific partners are progressing against their agreed commercial terms, including the management and reporting of referral / sales volumes. Ensure the delivery of agreed sales and revenue targets through maximizing opportunity from existing Partners
  • Identifying areas of improvement in the partner on-boarding procedure, including training, support materials, marketing and make recommendations on process improvements
  • Providing clear and meaningful feedback to Partners on a regular basis, including the management of critical issues from unhappy customers to benchmarking performance, ensuring meetings are well defined and catalogued
  • Organizing and aligning the partner management framework to ensure the on-going performance of all new & existing partners, ensuring at all times that company maximizes the value of its partner accounts
  • Working with internal stakeholders across support, operations and marketing to develop and implement best in class processes and materials for use within the partner sales channel
We expect:
  • 5+ years of B2B sales and account management experience in the payments/telecomm/technology/fintech market
  • knowledge of MS Office, in-house databases
  • IT business knowledge
  • Focus on delivering targets and pushing performance boundaries
  • Proven experience in fostering relationships to increase account profitability / performance
  • Ability to analyze information and generate partner reports that deliver insight
  • Advanced knowledge of English
  • Ability to navigate fast paced, dynamic environments with changing requirements and cross-functionally with teams internally and externally to achieve results

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