At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Director in Krakow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Looking for an opportunity to manage an overall client relationship with an iconic brand? Do you have a passion to motivate others? In this role, you’ll work closely with multiple clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You’ll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing.
You’ll report to the Vice President of Sales Operations. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.