Airline Customer Service Agent with Romanian language

CCIG GROUP is a unique organization operating on the Call & Contact Center trade in several branches in Poland. We specialize in multi-channel business communication with the customers, both B2B and B2C. We use traditional resources of communication as well as non-standard ones. Join the team of the best specialists and check what you can gain from working with us. We are currently seeking people for our team in Warsaw as a Customer Service Agent with the Romanian language.

Airline Customer Service Agent with Romanian language

Warsaw or remote work after the onboarding time

In this position you will be responsible for:
  • being first line contact and supporting customers in finding information regarding the flights schedule, route and date of the flight and the booking system,
  • supporting customers through the complaint process.
We are looking for people who:
  • are fluent in Romanian,
  • can communicate in English or Polish,
  • are ready to work between Mon - Fri (8.00 - 17.00),
  • are open-minded and communicative,
  • want to work in an international work environment.
We offer:
  • attractive salary and bonuses,
  • additional benefits: Multisport card, Medical and Life Insurance,
  • possibility of remote work after the onboarding time,
  • full training package completed with a certificate,
  • support from qualified management,
  • possibility of self-developing career path in CCIG GROUP,
  • opportunity to develop own competencies,
  • free dress code and a great atmosphere.

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