Customer Service Professional with Croatian

 (Remote work from Poland)

Your daily tasks:  

• Providing the highest level of customer service (Chat/E-mail/Phone);   
• Answering incoming calls and meeting targets set by the customer and management;  
• Following company policies and procedures, ensuring quality.

Working conditions:  

• Type of contract you choose yourself (freelance contract for students or employment contract for other employees);  
• Basic salary + bonuses;  
• Work environment: Fully remote across Poland.

What else should you know?  

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
• We offer private Medicover insurance;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.