Customer Support Specialist with German

Customer Support Specialist with German
Miejsce pracy: Warszawa
Job description:
  • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 
  • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
  • Jump in and save the day when someone’s travel plans hit a bump.
  • Chat or talk with passengers — whatever helps solve their problem fastest.
  • Create real connections. We want customers to remember you — the awesome human who helped them out. 
Requirements:
  • You speak German fluently (C1) and your English is solid too (B2).
  • You’re positive, patient, and open to whatever the day brings. 
  • You listen first, then speak clearly and confidently. 
  • You’re organized, on top of things, and can juggle tasks without dropping the ball. 
We offer:
  • Work for the largest, well-known Nordic 5-star airline - SAS.
  • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!
  • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
  • Embrace an international and diverse work environment that broadens your horizons.
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
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