Key Account Manager (Automotive Industry)
Location: Warszawa, ul. Bema 83
The Key Account Manager (KAM) is responsible for leading a team of 6-10 people focused on delivering solutions for the automotive aftermarket. This role encompasses overseeing the business units P&L, program management, ensuring high-quality solutions, and fostering strong relationships with customers and stakeholders in the automotive industry. ,
Key Responsibilities:
- Leadership & Team Management:
- Lead, mentor, and develop a team of solution minded professionals, including program/product management and cross functional team members.
- Set performance goals, provide feedback, and conduct regular evaluations to ensure team members meet and exceed expectations.
- Manage team resources effectively, including allocation, scheduling, and workload balancing.
- Customer & Stakeholder Engagement:
- Serve as the primary point of contact for key customers regarding aftermarket parts, addressing their needs and resolving any product issues that arise.
- Collaborate with customers to understand their specific requirements, operational challenges, and objectives, and provide tailored solutions and recommendations.
- Develop and maintain strong relationships with customers, vendors, and internal stakeholders to enhance service delivery and customer satisfaction.
- Product Strategy Development:
- Develop and execute strategic plans for the solutions team, aligning with the company’s overall objectives and market needs.
- Conduct market analysis to identify opportunities for product, customer and brand growth.
- Market Research and Analysis:
- Analyze consumer insights and market trends to inform product strategies.
- Monitor competitor activities and market positioning.
- Cross-Functional Collaboration:
- Collaborate with sales, product, and operations teams to ensure cohesive product development and brand positioning.
- Coordinate with external agencies and vendors as needed.
- P&L Management:
- Take full ownership of the Profit and Loss (P&L) for a group of Customers, including overseeing revenue generation, cost management, and profitability.
- Develop and manage annual budgets, forecasts, and financial plans to achieve financial targets and operational efficiency.
- Monitor and analyze financial performance, identify trends, and implement strategies to enhance profitability and address financial challenges.
- Prepare and present financial reports to senior management, highlighting key metrics, financial performance, and areas for improvement.