Obsługa klientów w ramach komunikacji multikanałowej (telefon, chat, email) w celu planowania i organizacji podróży. Dostarczanie spersonalizowanych doświadczeń podczas podróży, z naciskiem na szczegół i dbałość o prywatność klientów. Współpraca z zespołem...
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Technical Customer Advisor with Swedish
Technical Customer Advisor with Swedish
Miejsce pracy: Lublin
Job description:
- Handling inbound calls – 60%/chats – 40% (Swedish market)
- Handling telephone applications from technicians and installers of photovoltaic devices
- Diagnosing and resolving reports
- Control of appropriate technical solutions
- Collaborate with other levels of technical support and service engineers
- Entering data into the system
Requirements:
- Swedish – C1, Polish or English - C1
- Technical mindset
- Critical thinking disposition
- Possibility to relocate to Lublin
We offer:
- Competitive salary: 9800 PLN gross/month + bonus up to 500 PLN gross +benefits on employment contract (MyBenefit/Multisport, LuxMed, language classes, group insurance).
- Business working hours: 9:00 - 17:00 (Monday-Friday)
- Work from a modern office in Lublin in a dynamic, high-energy environment.
- Professional training.
- Career growth prospects within an international company.
- Training and development programs.
- Language classes.
- Social activities, events, and celebrations.
- Multinational environment.
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