Technical Customer Support with Polish

Technical Customer Support with Polish
Miejsce pracy: Katowice
Job description:
  • Support customers for security cameras and system uses (pre and after-sales)
  • Assisting our customers via inbound & outbound calls and via chats/emails
  • Collaborating with other departments to ensure customer satisfaction and resolution of issues
  • Handling inquiries, resolving complaints, and troubleshooting technical issues
Requirements:
  • Knowledge of Polish min. C1 and English min. B1 (for training purposes)
  • Excellent communication and interpersonal skills
  • Previous experience in customer support or related field
  • Strong attention to detail and ability to multitask efficiently
  • Previous experience working in technical environment or in interest in new technologies.
We offer:
  • Attractive salary based on a civil contract,
  • Work schedule from Monday to Friday, between 10:00 and 19:00,
  • Modern workplace in the heart of Katowice,
  • Fully paid training (you will get the salary for participation in the training)
  • Possibility to Refer a Friend,
  • Team-building events,
  • Team leader support at every stage of cooperation,
  • Coaching, mentoring to improve your qualifications.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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