Travel Advisor with Swedish / Norwegian / Danish

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier.
Travel Advisor with Swedish / Norwegian / Danish
Miejsce pracy: Warszawa
Job description:
  • Be the 1st point of contact for premium travel inquiries of customers.
  • Advise partners on flights, products, online services, payment methods, membership programs etc.
  • Help in purchasing airline tickets and handling different payment methods.
  • Support customers with travel difficulties.
  • Assist passengers via calls /chat.
  • Foster enduring relationships with customers for building trust.
Requirements:
  • Fluent in written and spoken Swedish, Norwegian or Danish (C1 level)
  • Fluent in written and spoken English (B2 level)
  • Naturally helpful and collaborative spirit
  • Enthusiastic, patient, and open-minded
  • Active listener and able to communicate clearly and with ease
  • Sharp eye for accuracy and precision
  • Highly organized
  • Available to work from our office in Warsaw
We offer:
  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
  • Fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
  • International and diverse work environment that broadens your horizons.
  • Investment in your growth through coaching and mentoring, enhancing your skills and potential.
  • Work in a modern office located in the heart of Warsaw.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
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